Turn this one thing OFF & turn this one thing ON — You & I both have piles of potential. We have this abundance of unspecified potential re: everything we could be in our lifetime. But none of it is real, until we realize it. Accelerating that realization of potential is a lot easier when we 1) learn to turn off autofocus…

If u don’t know the answer, who does? — When I say “everyone” I mean everyone in your family, everyone that matters to you, all of your BFFs, each and every person in your business are always asking you this one question.

5 solid chocolate bunny predictions — I would NOT expect most business leaders to support the organizational change efforts that “HR” typically implements… neither should you. Most culture change strategies are like “hollow chocolate bunnies” not solid ones. CHROs/CPOs don’t like hearing that. At the end of this article I will suggest that there is a…

CQ Shorthand #1: Red Creates Dread Psychological safety is hard to find in aggressive defensive cultures. It doesn’t matter that courage and innovation are your espoused core values or that you’ve invested gazillions in agile training, innovation centers of excellence and top talent; fear, avoidance, conventional thinking and self-protection will…

Three simple ways to be world-class, with/without PEDs. — For 2 or 3 decades in a row, you have probably heard this consistent feedback from your family, your boss, peers and report directs…the #1 leadership development goal across industries and geographies is to be a better listener. We can clearly articulate our challenge: “I’m a poor listener; I don’t…

It’s not your leadership style, your EQ or your IQ. (But It could be a Low-C quotient that’s interfering with business performance.) — Should I be worried about a “Low-C” quotient? We’re not comfortable admitting it, let alone talking about our “Low-C/Low-CQ” (i.e., culture quotient, cultural intelligence). Most CXOs understand the value of strong IQ (i.e., intelligence quotient), EQ (i.e., emotional intelligence), strong relational leadership capabilities or SOCQ (i.e., social quotient) and most do talk a lot about the culture/human side…

A 202X business example-how to avoid a costly culture bypass... — In my last article I promised a specific, illustrative example. Here it is : For ~3 years, they made “steady but slow” progress towards a full digital transformation. Despite high engagement scores and reported “high confidence” in the leadership team… the SLT was growing more frustrated and confused by how…

20 Qs to test and strengthen your CQ (cultural intelligence) — You’re no dummy. I’m not saying that measuring engagement is dumb either. I think measuring engagement is essential when it comes to culture. I’m saying that calling engagement the same thing as culture sounds dumb when it’s coming from world-class, corporate professionals responsible for improving company performance, engagement, diversity, equity…