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WHAT BILLIONAIRE OWNERS & EVERY CXO MAY WANT TO KNOW RE: CHANGING CORPORATE CULTURE
In Washington D.C. (on ESPN’s “Pardon The Interruption”) Tony Kornheiser & Michael Wilbon are smart to worry: “can the new head coach (Ron Rivera) overcome all that is wrong with that franchise?”
If you believe culture change happens by firing the culture scapegoat and hiring a culture savior then: 1) you don’t understand how culture works 2) you’re blissfully optimistic and/or 3) you are setting up your next culture scapegoat. #watchyourback59
When it comes to investing in culture transformation (at the top of most organizations) there is misunderstanding, misalignment and a mismatch between the scale of the intervention and the diagnosis of the condition (this applies to the NFL too). Better outcomes require getting better at calibrating confidence with understanding. Taking ownership of better outcomes invites us to separate confidence from optimism.
I’m confident that the Washington Redskins’ investment in new head coach, Ron Rivera, and his new group of players/coaches will bring new standards of purpose and performance to the product on the field. Mr.Rivera is a proven NFL pro.